Privacy policy

Effective Date: February 1, 2025

1. Introduction Welcome to Urban Yantra ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit or make a purchase from https://urbanyantra.com/.

2. Information We Collect We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or otherwise contact us.

  • Personal Information: Name, shipping address, billing address, email address, phone number, and payment information (processed securely by third-party gateways).

  • Device Information: IP address, browser type, operating system, and information about how you interact with our website (pages visited, time spent).

3. How We Use Your Information We use the information we collect for the following purposes:

  • Order Fulfillment: To process payments, arrange for shipping, and provide you with invoices and order confirmations.

  • Communication: To communicate with you regarding your order, screen for potential risk or fraud, and provide customer support.

  • Marketing: With your consent, we may send you emails or SMS about our store, new products, and other updates.

4. Sharing Your Information We share your Personal Information with third parties to help us use your Personal Information:

  • Service Providers: We use Shopify to power our online store.

  • Payment Gateways: We use secure payment gateways (e.g., Razorpay, Paytm, PhonePe) to process transactions.

  • Logistics Partners: We share address details with courier partners to ensure delivery.

5. Data Security We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process.

6. Your Rights If you are a resident of India, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

7. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

  • Email: support@urbanyantra.com